Reviews
Reviews
Friendliness of staff. Appreciating my failure to move too quickly and being very patient with me. I loved them all!!!
Very happy with physio input.
Clinic very local. Good disabled parking - appointments all started on time. Physio aware of my son's needs re rehab.
[name removed] was a great help. She explained everything in terms I could understand, was very friendly and respectful at all times. A great asset to the NHS
The clinic is great at fully supporting my needs and decisions and both pre and post pandemic, their quality of care is exceptional.
Thank you for your kind words. We fully agree with you-our waiting times are far longer than we are happy with and we recognise this is a national problem that causes people a great deal of distress. We are hopeful that NHS England's project to increase the number of locally based support services for Trans and Non-Binary people over the next two years will help to reduce overall waiting times for Gender Services and will bring support closer for waiting patients.
I am glad we are supporting you. Yes, we agree that waiting times nationally are terrible and our working with the commissioners to provide more funding. Best wishes, Hugh Jones, Patient Experience Manager
The way I was treated as a private patient.
I was treated very well the information and exercises given to me have improved my condition and given me self confidence.
I felt respected, that I was listened to { } that I was apart of decisions about my health.
Very polite and informative.